Your training response in the podcast should include: The steps you will take to resolve the situation A description of how you will interact with the citizen The options for resolution that you will offer the citizen The option for resolution the citizen selected (you choose the resolution for the purposes of training) A description of how you will counsel the officer about his or her rude behavior and lack of assistance How you would present the resolution to the officer and his or her role in the resolution
Transcript of Podcast NEEDED ONLY
You must provide a verbatim transcript of your podcast as a separate document. Please be sure to use Arial font for this assignment (as transcripts should be written using a Sans Serif font).
Please dont worry about the other things in the rubric, just the transcript/paper and I will take care of the audio.